Interesting post.  A couple of things, though.  One, we're not asking for anything from RIM.  CNN simply asked what would make you develop again from RIM -  and the answer was that BB10 is a hit or we figure out a way (such as getting international carrier support) that would allow us to get to a large audience of BB users.  Two, we wrote that post directly targeted to our existing users, so we could explain exactly what was happening and why, as they deserve to know, and we didn't want any confusion.   From our user base - which is what matters here - we've generally gotten a lot of support and understanding.