Call-A-Human updated to version 1.2

The Call-A-Human application has been updated to version 1.2 with expanded listings, and updates to some current ones. This application allows you to easily call straight to a customer service person at hundreds of companies without having to go through the hassle of going through a phone tree. The application also includes a built in search field, and for BlackBerry devices running OS 6.0 or higher it integrates with universal search so you can just start typing without even opening the application.

Efficiency Improvements

Using this application is far faster then manually going through the phone menus or even just pounding zero. The first three columns in the chart shows the time (in seconds) it takes to get to an actual human by using the menu, by just hitting zero, and by using the Call-A-Human application. The final two columns show the percent increase in efficiency that the application provides.

Corporation Phone Menu Zero Strategy Call-A Human Efficiency (menu) Efficiency (zero)
American Eagle 44 17 14 214% 21%
FedEx 136 35 14 871% 150%
Hertz 33 24 18 83% 33%
Mutual of Omaha 31 18 17 82% 6%
Norwegian Cruise Line 32 11 11 191% 0%
RBC 72 33 14 414% 136%
Time Warner Cable 60 36 26 131% 38%
US Bank 62 40 18 244% 122%
WalMart 56 XXX 11 409% ∞%

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